DOCUMENTS REQUESTED FOR TRANSPORT DAMAGES
In case of Domestic Shipment:
Declaration letter of the insured/insurer regarding the damaged commodity
Original or photocopy of the policy
Original or copy of commodity invoice
Original or copy of delivery note
Copy of freight invoice
Traffic accident report / alcohol examination (if there is a traffic accident)
Reports issued by the official authorities regarding the damage, if any
Damage assessment report (including lorry/truck number plate and driver's signature)
- Damage Notification letter (Written Warning) sent to the carrier company from the notary public by the insured/insurer
Signature circular
Photographs of damaged commodities
Bank details of the insured
IBAN details
- Other (additional) documents deemed necessary by the insurer depending on the nature of the damage
In case of International Shipment:
Declaration letter of the insured/insurer regarding the commodity
Original or photocopy of the policy
Original or copy of commodity invoice
Bill of lading in maritime transport, freight bill or CMR in international road transport, airway bill in airway, railway bill in railway
- Customs entry declaration (in case of import)
Customs exit declaration (in case of export)
Damage assessment report (including the carrier's signature)
Reports issued by official authorities regarding damages, if any
Packing list
Contract of carriage, freight (transport fee) invoice
Damage notification letter (Written Warning) sent to the carrier company from the notary public by the insured/insurer
IBAN details
Photographs of damaged commodities
Bank details of the insured
- Other (additional) documents deemed necessary by the insurer depending on the nature of the damage
In case of Domestic Carrier Liability Insurance Damages:
Declaration letter of the insured/insurer regarding the damaged commodity,
Original or copy of the policy
Original or copy of commodity invoice
Original or copy of delivery note
Copy of freight invoice
Traffic accident report / alcohol examination (if there is a traffic accident)
Reports issued by the official authorities regarding the damage, if any
Damage assessment report (including lorry/truck number plate and driver's signature)
Photographs of damaged commodities
Documents for the transport vehicle
Invoice and letter certifying that the owner of the goods holds the carrier responsible for the damage within the framework of its legal liability
IBAN details
A copy of the transport commodity insurance for the commodity, if any, or a declaration letter from the owner stating that there is no commodity policy
Bank details of the insured
The documents above are standard and extra documents may be requested depending on the nature of the damage.